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Moving guide · 6 min read

What Movers Will Not Take

Every moving company declines roughly the same list, for roughly the same reasons, and discovering it on loading day is how people end up with a problem and no time.

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A crew member loading boxes and a mattress into the back of a Junk Koala box truck

Three different reasons for a refusal

The first is legal. Movers cannot carry hazardous materials — flammables, corrosives, compressed gases, ammunition — because a moving van is not a licensed hazmat vehicle. That is not negotiable regardless of how carefully you have packed it.

The second is liability. Damaged furniture, items with existing structural problems, and anything the mover judges likely to fail in transit get declined because the claim afterwards costs more than the freight.

The third is economics, and this is where the surprises come from. On a weight-priced move, a mover will decline or advise against items whose transport cost exceeds their value — which most commonly means old mattresses, particle-board furniture and appliances.

The standard refusal list

  • Paint, stains, solvents and thinners
  • Gasoline, propane and lighter fluid
  • Pool chemicals and pesticides
  • Fire extinguishers and aerosols
  • Car batteries and loose lithium cells
  • Ammunition and fireworks
  • Charcoal, lighter fluid and fuel cans
  • Open or perishable food
  • Plants, in many interstate moves
  • Damaged or structurally failing furniture
  • Old mattresses on weight-priced moves
  • Anything that did not fit once loaded

Where each category actually goes

The hazardous items go to a household hazardous waste drop-off — Tarrant and Dallas County both run programs for residents, and they take paint, chemicals, fuel and batteries. They are the only correct route for that material, and no hauling company can take it instead.

Everything else — the declined furniture, the mattresses, the appliances, whatever did not fit — is ordinary junk removal, and it is exactly what a move-out clearance is for.

  • Hazardous material — county HHW drop-off
  • Damaged furniture and mattresses — junk removal
  • Appliances — junk removal, refrigerant handled properly
  • Whatever did not fit — junk removal
Household junk, bagged trash and broken furniture stacked along the side of a house

Plan for the refusals in advance

Ask your mover for their exclusion list when you book them, then book the clearance for the same week.

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FAQ

Related questions

Why will movers not take paint?
A moving van is not licensed to carry hazardous materials, and paint, solvents and fuels all qualify. It is a legal restriction rather than a preference, so packing it carefully does not help.
Can you take what my mover refused?
Everything except the hazardous material. Damaged furniture, old mattresses, appliances and whatever did not fit are all ordinary work. Paint, fuel, propane and chemicals need the county household hazardous waste program.
Why did my mover decline my mattress?
Usually economics rather than policy. On a weight-priced move an old mattress costs more to transport than it is worth, so movers advise against it — which is sensible, and it is why mattresses are one of the most common items in a move-out clearance.

Ready when you are

You point. We haul. That is the whole arrangement.

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Or call (972) 093-0938

The Arlington branch

Junk Koala Arlington

1140 W Pioneer Pkwy, Ste 1144E
Arlington, TX 76013

(972) 093-0938
Contact the Arlington branchJunk Koala Arlington, 1140 W Pioneer Pkwy, Ste 1144E, Arlington, TX 76013